Terms & Conditions

Website terms for the Pipe Steel Industries product catalogue, quotation enquiries, technical information and project documentation.

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1. Website purpose

This website presents the Pipe Steel Industries catalogue and helps business customers request quotations for piping, fittings and fire protection products. Browsing the catalogue or sending an enquiry does not create an order, reserve stock or establish a supply contract.

2. Product information and selection

Descriptions, photographs, dimensions and tables support initial selection. Photographs are representative and may show a configuration that differs from the item quoted. Confirm the exact model, material, dimensions, tolerances, connections, operating conditions, finishes and quantities in writing before ordering.

A standard or approval reference in a catalogue table does not mean every variation is approved or that Pipe Steel holds that approval for every listed product. Obtain current, model-specific documentation and check its manufacturer, factory, size and application scope. The project designer or other competent responsible party should confirm suitability and compliance for the intended installation.

3. Quotations and orders

Prices, currency, validity period, availability, lead time, payment terms, taxes, duties, packing, delivery terms, inspection, warranties and any cancellation or returns arrangements must be agreed in the quotation or supply contract. Those written order terms govern the transaction. This website does not publish a universal price, delivery guarantee or returns period.

4. International project requirements

Include the destination country and port, applicable standards, required approvals, documentation and delivery requirements in your request. Import permissions, duties and the allocation of delivery responsibilities must be confirmed in the agreed order terms. Do not assume a product is authorised for every country or application simply because it appears in the catalogue.

5. Acceptable use

Use the website for lawful product research and business communications. Do not misuse the admin service, attempt unauthorised access, interfere with availability, submit malicious files, or misrepresent your identity or authority. Administrator access is restricted to authorised users.

6. Content and third-party references

Names, standards, certification marks and third-party materials remain subject to their respective owners’ rights. References identify technical requirements or documents and do not imply a partnership or endorsement beyond what is specifically evidenced. Do not reproduce or alter website material in a way that misrepresents a product, manufacturer, approval or business identity.

7. Accuracy and limitations

Information may change or contain an error. Contact us if a specification or document appears inconsistent, and obtain written confirmation before relying on it for procurement, engineering or installation. Website information is not a substitute for project design, inspection, installation instructions or the agreed supply documentation. Nothing in these terms excludes rights or responsibilities that cannot lawfully be excluded.

8. Privacy, cookies and updates

Read our Privacy Policy and Cookie Policy for information about website data and preferences. These website terms may be updated with a revised date. Updating this page does not by itself change the terms of an existing written order.

Contact us

For questions about this policy, email info@pipesteelco.com. Include enough detail for us to identify and respond to your request.